Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund or an exchange.
To be eligible for a return your item must be unused, in the same condition that you received it and it must also be in the original packaging.
Please do not send your purchase back to the manufacturer before contacting us.
Because it is an international order you will be responsible for paying for the shipping costs of returning your item. Shipping costs are non-refundable.
Refunds (if applicable)
Once your return is received and inspected we will send you an email to notify you that we have received your returned item. At this time we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 14 business days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, please be patient. It may take some time before your refund is officially posted.
If 10 business days have passed and you still have not received your refund, please contact us at firstname.lastname@example.org.
Sale Items (if applicable)
Only regular priced items may be refunded. Sale items cannot be refunded.
"Stracks" will be refunded either as a set with the "Stacks" price. If it is an individual item that was bought as part of a "Stacks" it will be refunded at the discounted price.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item send us an email at email@example.com. After verifying that your item qualifies for exchange please send your item to:
66 Yitzhak Rabin Rd
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to:
66 Yitzhak Rabin Road Givatayim IL 5348330
The time it may take for your exchanged product to reach you will vary depending upon where you live.
If you are shipping an item worth more then $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.